E-commerce giant Flipkart, which is owned by US retail behemoth Walmart, on Wednesday has announced that it is suspending its operations temporarily.
Amazon India, another e-commerce giant, on Tuesday, had announced that it has temporarily stopped taking orders and disabled shipment of low-priority products. The move by the company was mainly because it wanted to focus on the deliveries of essential items such as household staples, hygiene and other high-priority products.
For the orders already placed, the customers received a message from the company saying, “There is increased demand for high priority products as customers stay home to comply with social distancing. Additionally, several local and regional lockdowns are impacting our capability to deliver in time. This has resulted in longer than usual time to deliver your order. We request your patience as our team is working on serving customers in these challenging times.”
Online grocery platform Grofers too is has been facing issues with its warehouse in Faridabad, Haryana being shut down. Grofers founder Albinder Dhindsa on Tuesday tweeted out his concern about the surge in demand and the lockdown.
Other key e-commerce firms, including Amazon India and Milkbasket, have been facing disruption in deliveries of even essential products to their customers.
This, despite the fact that the government, in its notification,has allowed delivery of all essential goods including food, pharmaceuticals and medical equipment through e-commerce.
Some e-commerce firms are also urging the government to expand the scope of essential products beyond food items and medicines to include other products, like cable and routers that may be required for customers who are working from home.